As most of my items are made order please allow sufficient time for your order to be completed. Most jewellery orders are posted within 2-3 working days but some pieces may require a longer time. This time may also be extended during busy periods such as before Christmas and Mother’s Day.
My hand embroidered items are also made to order and each piece is personally hand embroidered by me. Hand embroidery is a very time consuming process and I want to make each item I stitch totally perfect. So if you are ordering one of my embroidered works please allow enough time for the piece to be completed, each item states the estimated completion time in the product description. If you are unsure about how long your order will take to complete please contact me for more information.
If you require an item by a certain date please contact me to ensure that I can guarantee delivery before that date.
How long will your delivery take?
All my parcels are sent by An Post Irish Postal Service. All jewellery and small gift items are sent by Standard Post and can take up to 7 working days for delivery in Ireland.
Standard delivery to the UK can take up to 10 working days, 14 working days for Europe and 17 working days for delivery to the USA, Canada and other non-EU countries.
If you choose standard delivery please note that these delivery times are approximate and are not guaranteed.
If your order is urgent please choose the ‘Express Post’ option for delivery within 2 working days for Ireland, approximately 4 working days for the UK and approximately 10 working days for the rest of the world.
My framed embroideries are sent by Secure An Post Courier Service. I will cover most of the Courier Service charge and you will only be charged the standard delivery rate (€3.49 for delivery to Ireland and €4.99 for worldwide delivery).
If you have any queries please contact me.
What will my Delivery Cost?
Deliveries within Ireland are a flat rate of €3.49 no matter how many items you order.
Deliveries to United Kingdom & Europe are a flat rate of €4.99 no matter how many items you order.
Deliveries to Rest of the World are a flat rate of €4.99 no matter how many items you order.
Express Post to Ireland is €6.99 to all countries and worldwide is €7.99.
Please Note: Fay Designs will not accept any responsibility for items lost during transit if delivered by the Standard Post option.
Is your order urgent?
Email me or call me to let me know and I will try to have your order processed within 24 hours (excluding orders requiring a lot of customization or hand embroidered orders).
Also choose the ‘Express Post Delivery’ option for a guaranteed delivery within 48 hours from date of posting within Ireland. For countries outside Ireland please see delivery times above.
Express Post Delivery for a guaranteed delivery within 48 hours at €6.99 flat rate per order in Ireland and €7.99 worldwide.
Collect Your Order in Person
I live in Dunleer, Co. Louth, Ireland. If you wish you can pick up your order personally. Please contact me to make arrangements.
Use the Contact Me option
or call me (Geraldine) at 086 3522191 or 00353 8635 22191 if calling from outside Ireland.
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